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A
Selection Of Frequently Asked Questions
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To help, we are pleased to
provide answers to some of the more common questions our
customers have asked us, if you have a question that is
not answered here, please feel free to email with your
question or call us on
0845 463 8027
where one of our team will be happy to answer your
question.
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| Q |
Where
does your stock come from and is it new ?
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| A |
We offer two
classes of stock, brand new and retail packaged, just as you would find it
in a shop, and quality used ex-corporate hardware.
New products like those purchased from any other wholesale
supplier are either bought direct from the UK manufacturer
or imported from overseas.
The
laptops and tower systems we offer are top
quality, major brand name used
ex-corporate units that large companies need to
sell off when they upgrade the equipment that
their staff use.
Their
upgrade process is a continual one, with most
companies changing their laptops and systems
every 2 to 6 years. Some
companies have many thousands of units in
service and all of these will be replaced
periodically.
This is not a fact that many people are
aware of but it happens - week in week out and
is how most of the second user equipment sold in
the UK finds it's way to the market.
Through this process we have continual access to
hundreds of laptops and systems of many varied
specifications, from older Pentium 2 models
right up to Pentium 4 and Centrino laptops. |
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| Q |
Tell
me about your organisation ?
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| A |
Seller Solutions
is an organisation staffed by professionals with
qualifications and extensive experience in the
wholesale and retail sectors of the IT industry;
qualified in various aspects of electronics
recycling and web sales, we are perfectly placed
within the supply chain to bring to you all that's
needed to run a successful business, for more
information about where we are located just
click on the 'About us' link at the top of the
page. |
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| Q |
Can I talk to someone face to face
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| A |
Yes you can. Unlike
some we don't just provide you with a P.O. Box or
an email address, we are more than happy to meet
with you and discuss your needs and answer any
questions you may have, just call us to arrange an
appointment on 0845 463 8027....the calls are even
charged at local rate. |
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| Q |
Once
I am up and
running am I limited to the amount of stock I can
purchase ?
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| A |
No, you will have full access to any
amount of stock that you require though your chosen business platform,
there are no minimum amounts that you need to order. |
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| Q |
From
making a payment, how long does it take to set up my business ?
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| A |
You can begin
ordering and selling
products within just a few hours. On receipt of your order we will send you
a welcome email containing trade price lists relating to your chosen
business platform together with helpful tips and guidance on where to start.
This information will allow you to begin selling products on eBay,
Amazon and Ebid etc. whilst your website is being produced by our
professional designer. It takes us approximately 2 to 5 working days to
complete the website design and upload process at our end. |
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| Q |
What
else happens after I purchase my business start-up package ?
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| A |
Once we have processed your order we will
send you a simple questionnaire to complete together with a paper copy of our
current trade price lists for your choice of business platform. |
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| Q |
Why
must I fill in a questionnaire and what questions are asked in it ?
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| A |
So that we can
set up and register your domain, we need to know certain basic details about you and the
style of website you require. The web design questionnaire asks you simple
questions that give us the information we need in order to design and customise your
website for you. Questions asked include your name, contact details and
your choice of domain name for the website etc. The questionnaire
is very straight forward and easy to complete and of course we are just a
call away to give you help and advice as you need it. |
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| Q |
How
do I attract visitors to my site and can I sell these products by other
means ?
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| A |
One of the easiest ways to
attract visitors to your site is to list your site with search engines,
this can be done free of charge on lots of search engines (including
Google) and only takes a few minutes per engine. The support information
provided with your business platform includes a comprehensive list of search engines
so that you can begin getting your site listed, we will also give you
general help and advice on other website traffic building activities such
as banner exchange, affiliate schemes, email advertising, town & city
portals, advertising on educational sites etc.
You are free to sell your products by any means that you want including
direct sales, local advertising, and online auction sites. These are very popular
ways to build initial sales and also help increase the volume of traffic to your site which in turn
then becomes more visible to other buyers. |
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| Q |
Is
there any more to pay ?
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| A |
The fee you pay covers
all the design, set up, advice & support and most importantly full
access to the stock as described in the page covering your chosen platform
together with domain name registration and web hosting charges for the
first year. After your first year is up we
would hope that you renew with us for a second year, on renewal you will
be asked to pay for the next twelve months service which will again
include all the relevant support.
The only other charges we
make would
be for the stock you order or if you order any optional service that is not
described as included in your chosen business platform. |
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| Q |
Can
I choose the style of my site ?
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| A |
Yes you can, its
your business after all. Through the services of our highly skilled designer
we can offer a wide range of site designs and colour schemes. Click HERE
to see just a few examples of the web site styles that we can offer. |
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Question
not answered ? Need more info ? email your question
to us at info@seller-solutions.co.uk
or
for an immediate answer 10am to 10pm call on
0845 463 8027
Don't
forget... you are able
to arrange a meeting where we will be happy to answer
all of your questions before you place your order.
Appointments are available during
normal office hours,
evenings and weekends by arrangement.
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